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Post by kamenrider on Jun 12, 2014 16:52:25 GMT -5
Nice too see you got the parts JDZ. You can't swap the black piece from your old leg to the new?
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jbz
Junior Robot
Posts: 16
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Post by jbz on Jun 12, 2014 19:51:41 GMT -5
I tried. The black piece is actually 2 parts screwed together. It forms a round indention where the ball joint pops into. The ball joint part it attaches to is on the wrong side of the new leg. I haven't been able to figure out how to completely take apart the leg vehicle without doing damage, so maybe it's possible that this ball joint can be moved, but at first glance last night, it wasn't easily done.
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jbz
Junior Robot
Posts: 16
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Post by jbz on Jun 13, 2014 7:03:41 GMT -5
Ok, you motivated me to try again. I was successful in swapping the black pieces and the blue ball joint piece from my original leg. It was scary at first as I didn't want to screw up and end up with no working legs. I ended up cracking a small part in the original leg, but was able to put together one complete perfect leg. I'm satisfied.
Nice job coming through with parts Miracle.
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Post by valkyrie13 on Jun 13, 2014 8:16:35 GMT -5
Anybody else got their replacement part aside from member jbz? can miracle list the recipients of replacement parts? At least, those who sent PM to miracle will know whether they will be able to receive their parts or not...
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Post by valkyrie13 on Jun 13, 2014 10:27:15 GMT -5
Got mine already upon reaching home. spoke too soon. thank you miracle. to other doubting thomas out there (like me), MIracle is legit! Thank you!
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Post by rikitiki on Jun 13, 2014 14:06:26 GMT -5
Hi Miracle, just wanted to make sure that you got my PM regarding replacement parts. It was sent on May 11.
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Post by demonseed on Jun 14, 2014 0:03:58 GMT -5
all parts shipped out last thursday by air mail. you guys might get in around 7-10 days. Thanks Miracle! I received my piece, forgive me for doubting you. I think this gesture will go a long way with the RJ community.
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Post by valkyrie13 on Jun 14, 2014 2:11:21 GMT -5
Yup, kudos to Miracle for this after sales service. Shows good gesture really. I'm a longtime member in this forum but more of a lurker, seldom post here. But this act from miracle shouldn't go unnoticed.
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Post by miracle on Jun 14, 2014 8:23:19 GMT -5
we should be the one to say sorry for you guys.
to change it back is our responsbility.
just in between there is a lot of nightmare things happen, like toy freakz, dealing with license...etc.
anyway, hope everything getting better in future.
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Post by surlyj on Jun 14, 2014 13:55:39 GMT -5
Thanks miracle! Got my parts in yesterday. My VV is in storage (along with almost everything else I own) but they look good! Really appreciate it.
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Post by chachipower on Jun 14, 2014 14:51:14 GMT -5
Got mine! And I have to say this. Although it was a stressful time during all that happened I am very happy that Miracle came through with spare parts. I have dealt many times before with huge companies and all I get are copy/paste emails that do nothing to help. Miracle actually took initiative and did what most companies wont. They came here and helped. So thank you very much! rocketpuncharmy.blogspot.com/2014/06/miracle-comes-through.html?m=1
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Post by TheMazingerZ on Jun 14, 2014 15:00:39 GMT -5
Hmmm... what's in your wallet? Seriously, thank you very much Miracle, for coming through for these guys! You rock as a company, and can't wait to see what you have in store next! }D
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Post by Powermaster X on Jun 15, 2014 21:42:09 GMT -5
Thank you, Miracle Productions!! I received my replacement part this weekend. My Vehicle Voltron is now perfect!!! I love it!!
And, ToyFreakz can go suck it!!
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Post by GEN1AUTOBOT on Jun 17, 2014 16:38:25 GMT -5
Received my parts from Miracle today. Thanks Miracle Productions for coming through for me. We here at Robot Japan really appreciate a company that really supports not only the hobby, but the fans/customers as well. Thanks again Miracle and everyone else, your parts should be arriving soon. Oh, I would also like to thank those persons on this board that really pushed and spoke for all of us to get this done. Thank you guys, you know who you are, and you are appreciated as well. This is one awesome robot that is now made better with new parts. He is now 100% Dairugger XV, I mean Vehicle Voltron !!!
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Post by B- on Jun 17, 2014 19:46:56 GMT -5
Id like to personally apologize to Miracle,I was wrong in doubting you,Kudos to you guys for doing all this for us.I supported MP through Dave for a long time,who in the end wasnt so honest...but I did doubt you were really MP,and would come through for RJ,Im sorry.Thank you,again,I did what i could and got some replacements through Dave for guys here,but you REALLY pulled through.You are an honest man sir,thanks for all you have done. Baron W.
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Post by kamenrider on Jun 18, 2014 18:04:10 GMT -5
We were all suspicious of miracle Baron. After all why would/should they have come to our humble little forum and not only tell their side of things but also offer free replacement parts? They went above and beyond to earn our trust in them back. This release was a learning experience for everyone involved.
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Post by rikitiki on Jun 28, 2014 16:04:17 GMT -5
Just wanted to add to the general goodwill everyone is feeling towards Miracle. I just received my replacement head with its head panels that stay closed, and the blue forearm that has a working release button. Now, my vehicle voltron is perfect! Thanks so much Miracle!!!!!
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Post by Gakken on Jun 28, 2014 17:56:17 GMT -5
I've been skeptical. I think we all had the right to be, but it's nice to see them putting the work in to make things right. Thinking about buying a v3
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Post by chogokinabdul on Jul 1, 2014 2:16:20 GMT -5
we should be the one to say sorry for you guys. to change it back is our responsbility. just in between there is a lot of nightmare things happen, like toy freakz, dealing with license...etc. anyway, hope everything getting better in future. miracle are the best , I just recived my replacement ships and they are in great shape now my Voltron complete !! and I want to get another one from them
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Post by Gakken on Jul 12, 2014 20:43:28 GMT -5
Feeling a little bad about this purchase now. I grabbed the "3.0 improved version" from Toy Arena and the first piece I snapped in just fell apart. Bummer. I put the head into the top of the chest and the head just.... came apart. The white bit with the magnet stayed in the chest and the upper section came free. I assumed it was glued at some point... but i can barely see any glue. The white base of the head just stuck in the body, and then i went to move the faceplate and up it came. I was hoping for a fun experience but it didn't turn out that way.. Guess I'll ask for replacements and go from there. First problem: Head fell apart. Second problem: The red plastic cross on the waist piece keeps falling out. Third problem: The waist and thigh connector doesn't seem to go all the way in... maybe I'm doing something wrong?
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