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Post by luca.bart on Jan 7, 2006 19:23:17 GMT -5
lol ... do you work at post office? last EMS (as usually... probably I'm unlucky.... probably...) took 23 days to arrive at my home....
what's written in that website is not what's real!!
let's talk about all the robberies made by postal employees in these last times... and more.. if you want I have millions of examples about bad postal working....
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Post by sketcher on Jan 8, 2006 0:09:07 GMT -5
lol ... do you work at post office? last EMS (as usually... probably I'm unlucky.... probably...) took 23 days to arrive at my home.... what's written in that website is not what's real!! let's talk about all the robberies made by postal employees in these last times... and more.. if you want I have millions of examples about bad postal working.... How about the guys working mail delivery for the USPS in Colorado that were stealing Netflix DVDs. They got somewhere in the 500-600 disks before being caught. What is written by a company explaining their policies does not always equate to what the employees do, or whether they will meet the promised schedule.
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Post by eclipsevv on Jan 8, 2006 3:58:24 GMT -5
Anyway the refund they give in Italy when the package is late is for real: it happened to me.
Same thing for a lost (or robbed package): if you can prove how much you paid for it you get a complete refund for most postal products.
...and no, I don't work for a postal office, but I do LOTS of shipments for work, and I can say Italian post is not worse than most carriers (DHL, UPS) if you use the right products.
Different thing is the customs processing for shipments outside EU: that is really slow but has little to do with the carrier itself.
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Post by luca.bart on Jan 10, 2006 15:15:13 GMT -5
b.t.w., no controversial tone in my words... only an outburst for too many bad shipping experiences... the real matter is that italian post use SDA courier to deliver the packages....
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Post by luca.bart on Jan 10, 2006 15:18:05 GMT -5
quote] What is written by a company explaining their policies does not always equate to what the employees do, or whether they will meet the promised schedule. [/quote] yes, and the company is responsible for their work...
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Post by xiombarg on Jan 16, 2006 17:09:40 GMT -5
Good for you!!! The best thing you can do in those situations is to have a little faith. It sounds silly, but I've always found that if I always treat my sellers like they are honest, they will do whatever they can to help me out. I would go ahead and give him positive feedback. He did what he could to help you out and you got your product. He will appreciate the good feedback, and if you ever deal with him again he will remember that you held no grudges.
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