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Post by greengetterguy on Mar 7, 2024 11:22:14 GMT -5
oof, that's not good...
I have a piece that's shipped from them so I'll def report in.
edit: mine being shipped from Yanwen...my item is 4inch ALL plastic figure (with no batteries nor magnet). Let's see if that makes any difference.
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Post by silver1spider on Apr 19, 2024 10:08:59 GMT -5
Has anyone have any recent interaction with Anime-Exports lately? Are they backed up with customer response / processing shipment?
I decide to clear out my private warehouse with them 10+ pieces (some very large pieces). It has been a week and have sent a follow-up with them giving them to split the shipment request into two boxes if needed.
(Just realize too next week is Golden Week so things are really going to slow down)
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Post by Magmatron on Apr 22, 2024 12:13:17 GMT -5
Has anyone have any recent interaction with Anime-Exports lately? Are they backed up with customer response / processing shipment? I decide to clear out my private warehouse with them 10+ pieces (some very large pieces). It has been a week and have sent a follow-up with them giving them to split the shipment request into two boxes if needed. (Just realize too next week is Golden Week so things are really going to slow down) They shipped me an item a couple of weeks ago with no delay, but it was just one item. And with Golden Week on the horizon expect delays. |
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Post by silver1spider on Apr 24, 2024 7:14:19 GMT -5
Has anyone have any recent interaction with Anime-Exports lately? Are they backed up with customer response / processing shipment? I decide to clear out my private warehouse with them 10+ pieces (some very large pieces). It has been a week and have sent a follow-up with them giving them to split the shipment request into two boxes if needed. (Just realize too next week is Golden Week so things are really going to slow down) They shipped me an item a couple of weeks ago with no delay, but it was just one item. And with Golden Week on the horizon expect delays. Thanks for the reply. I finally got my shipping quote. Aiko (AE) said one item was damaged and had to wait for replacement from manufacturer (good to know). It was a big shipping bill - just like I expected. (I could have done ground/shipping - but wait as well get it over with ... choose EMS) |
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Post by Lejam on May 17, 2024 3:25:13 GMT -5
I have always been a very good customer of Anime Export: we're talking about large regular expenses over more than 10 years in SOC, DX Chogoking Macross, Transformers MPs, gokins...never had a problem. Their purchasing stack and preorder management system is quite well done. But... I bought from them (the day of the preorder) the GX-85 King Brachion / Titanus which I kept in stack because I preferred to have the many items that I already had on preorder sent to me. I was waiting for covid and the start of the war in Ukraine to calm down to have it sent to me by regular airmail shipping (which was suspended for a while in Japan). The box is huge and costs an arm and a leg in express shipping. The day I wanted to send me this big dinosaur from Bandai, I discovered that they sold it without warning me, claiming that they cannot keep the items in their stocks indefinitely. They never sent me an email to ask me to finalize a shipment and quietly sold my purchase. It was while searching through my “to send” stacks that I noticed my purchase had disappeared. I'll spare you the exchange of emails telling me that it's their sales policy not to be able to store purchased items over a long period, blah blah... I requested a refund for my purchase at the price of the yen of the time, which they refused: I got it at the price of the yen of 2023... I lose both the item and money. It's over $800 on ebay... I've given up on this thing. I no longer plan to buy from them. Hello Nin Nin Game  I also mostly buy SOC now directly from the Tamashii french shop. Very good service: you skip the custom fee and shipping cost is very low. Neat. |
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Post by mpchi on May 17, 2024 15:09:02 GMT -5
I have always been a very good customer of Anime Export: we're talking about large regular expenses over more than 10 years in SOC, DX Chogoking Macross, Transformers MPs, gokins...never had a problem. Their purchasing stack and preorder management system is quite well done. But... I bought from them (the day of the preorder) the GX-85 King Brachion / Titanus which I kept in stack because I preferred to have the many items that I already had on preorder sent to me. I was waiting for covid and the start of the war in Ukraine to calm down to have it sent to me by regular airmail shipping (which was suspended for a while in Japan). The box is huge and costs an arm and a leg in express shipping. The day I wanted to send me this big dinosaur from Bandai, I discovered that they sold it without warning me, claiming that they cannot keep the items in their stocks indefinitely. They never sent me an email to ask me to finalize a shipment and quietly sold my purchase. It was while searching through my “to send” stacks that I noticed my purchase had disappeared. I'll spare you the exchange of emails telling me that it's their sales policy not to be able to store purchased items over a long period, blah blah... I requested a refund for my purchase at the price of the yen of the time, which they refused: I got it at the price of the yen of 2023... I lose both the item and money. It's over $800 on ebay... I've given up on this thing. I no longer plan to buy from them. Hello Nin Nin Game I also mostly buy SOC now directly from the Tamashii french shop. Very good service: you skip the custom fee and shipping cost is very low. Neat. That sucks man, sorry to hear that. Nin-Nin is good, I shop there a lot the past number of years, since Nippon-Yasan went out and ate my money (quite a few hundred dollars). Anime-Export I stopped buying from a number of years (they also messed up a couple of my orders long long time ago), but I started to buy from them if I failed to secure something elsewhere. They have been good for the past couple years for me as a backup store. But yeah, long story short, can't rely on these shops 100%, as there is always a chance of something goes wrong, and we take the damage, be it storage for too long, company policy, whatever the reason may be. Just look out for yourself and your wallet at all times. |
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Post by Lejam on May 18, 2024 1:34:49 GMT -5
Digging the web, I found this new website : www.yoyakunow.com/en/www.trustpilot.com/review/yoyakunow.comthe owner of the shop seems very active on the web ; responding a lot on trustpilot, twitter and reddit with always the same 2 text blocs. I found the guy is a former employee of NIPPONYASAN (temperature suddenly increases in the kingdom named HELL). www.reddit.com/r/AnimeFigures/comments/nrrbyr/yoyakunowcom_safe/?tl=frgot some trads : "My name is Otachi Ryota 小立良太, I am the General Manager of Yoyakunow, this thread was reported to us by our users, we are a Japanese startup pre-order store that ships overseas, we do not accept than Paypal at the moment, because we believe that all users should be protected first and foremost, we do things differently from other Japanese stores that sell overseas pre-orders, we follow the philosophy of reporting properly, communicating properly and strive to show true Japanese service." ... "I'm glad my online resume was seen, because I actually worked at Nippon-Yasan as an employee for over 10 years, as the order placement manager and main liaison with suppliers, but I was never responsible for ensuring payment for orders or making payment to suppliers, it was someone else's responsibility. I and other Japanese colleagues didn't know what the community was talking about until I and other Japanese colleagues started seeing irregularities affecting our work, and after briefly investigating and discovering the harsh reality of what was going on. was going on and how the community was suffering, we decided that we could not continue, and I and other Japanese colleagues decided to resign." Anyone already tried this shop ? Firstly, as Japanese, we are taught to have responsibility, discipline and above all to have respect for others. I was worried about not having a job, but I am very happy with the initiative of my other Japanese colleagues to create a 100% Japanese company and to invite me to be part of this new Japanese family, to continue providing Japanese culture to the global community, it really fulfills me to work to make people happy, there are many emotions that few people understand about the collection, and now I have the responsibility to represent Japan, This is a heavy responsibility that I am privileged to have received, as it is my duty to keep everyone Grails safe!" |
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Post by Magmatron on May 18, 2024 3:38:50 GMT -5
I've heard people say it's fine, but that Nippon Yassan connection will never stop being suspicious. |
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Post by Lejam on May 18, 2024 10:50:19 GMT -5
I've heard people say it's fine, but that Nippon Yassan connection will never stop being suspicious. HAHAHA this what holds my finger to clic on. |
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Post by mpchi on May 18, 2024 12:13:52 GMT -5
Digging the web, I found this new website : www.yoyakunow.com/en/www.trustpilot.com/review/yoyakunow.comthe owner of the shop seems very active on the web ; responding a lot on trustpilot, twitter and reddit with always the same 2 text blocs. I found the guy is a former employee of NIPPONYASAN (temperature suddenly increases in the kingdom named HELL). www.reddit.com/r/AnimeFigures/comments/nrrbyr/yoyakunowcom_safe/?tl=frgot some trads : "My name is Otachi Ryota 小立良太, I am the General Manager of Yoyakunow, this thread was reported to us by our users, we are a Japanese startup pre-order store that ships overseas, we do not accept than Paypal at the moment, because we believe that all users should be protected first and foremost, we do things differently from other Japanese stores that sell overseas pre-orders, we follow the philosophy of reporting properly, communicating properly and strive to show true Japanese service." ... "I'm glad my online resume was seen, because I actually worked at Nippon-Yasan as an employee for over 10 years, as the order placement manager and main liaison with suppliers, but I was never responsible for ensuring payment for orders or making payment to suppliers, it was someone else's responsibility. I and other Japanese colleagues didn't know what the community was talking about until I and other Japanese colleagues started seeing irregularities affecting our work, and after briefly investigating and discovering the harsh reality of what was going on. was going on and how the community was suffering, we decided that we could not continue, and I and other Japanese colleagues decided to resign." Anyone already tried this shop ? Firstly, as Japanese, we are taught to have responsibility, discipline and above all to have respect for others. I was worried about not having a job, but I am very happy with the initiative of my other Japanese colleagues to create a 100% Japanese company and to invite me to be part of this new Japanese family, to continue providing Japanese culture to the global community, it really fulfills me to work to make people happy, there are many emotions that few people understand about the collection, and now I have the responsibility to represent Japan, This is a heavy responsibility that I am privileged to have received, as it is my duty to keep everyone Grails safe!" Never heard of them before, seems decent at a glance. But I am not sure I like the idea of label everything 'NEW', even when they are like a year old. Seems like they don't maintain or update the images/listing once they are up. |
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Post by greengetterguy on May 31, 2024 11:40:12 GMT -5
hey guys.
I'm going to give two BIG thumbs UP and a shoutout for ShowZ for coming through for ME...
I bought Joy Toys 40K figure that had toe joints that was "fused" at the pin( they are using plastic pin instead of metal for pin joint...!wth) so I got a lemon and he didn't have ANY toe movement.
So I Took 5min to File a After Service request with couple of pics then , few weeks later new pair of working kicks for my sad figure arrived!!
Thank you ShowZ for the industry leading After Service!!
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Post by inverarity on Aug 16, 2024 7:39:12 GMT -5
Has anyone purchased from 93figure.com? They have a few items that I don't see in stock anywhere else (outside of eBay), but I'm generally leery of new vendors these days.
I don't love the "commit to the purchase and then we'll tell you how much the shipping will be" policy, but I've learned to trust it (or at least tolerate it) with other overseas shops.
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Post by Magmatron on Aug 16, 2024 15:11:31 GMT -5
Has anyone purchased from 93figure.com? They have a few items that I don't see in stock anywhere else (outside of eBay), but I'm generally leery of new vendors these days. I don't love the "commit to the purchase and then we'll tell you how much the shipping will be" policy, but I've learned to trust it (or at least tolerate it) with other overseas shops. Never heard of them. If they're from Hong Kong/China I'd be careful as some stores like Robot Kingdom and Robotoybase have very high shipping costs. |
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Post by ImpactKaizer on Aug 21, 2024 5:57:56 GMT -5
Has anyone purchased from 93figure.com? They have a few items that I don't see in stock anywhere else (outside of eBay), but I'm generally leery of new vendors these days. I don't love the "commit to the purchase and then we'll tell you how much the shipping will be" policy, but I've learned to trust it (or at least tolerate it) with other overseas shops. Never heard of them. If they're from Hong Kong/China I'd be careful as some stores like Robot Kingdom and Robotoybase have very high shipping costs. It's mostly a Resin reseller company (Quality is meh give or take) |
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Post by silver1spider on Sept 14, 2024 17:22:29 GMT -5
Hi RJ members, if you shop at Anime Export - I would suggest you cross reference your email order confirmations against what is showing when you login to their site to make sure they reconciled.
I was checking my online account and noticed three orders that I paid in July for (awaiting orders) were not showing up. I have reached out to their customer services and will update you guys.
My orders from before July (both awaiting orders and in-stock) are showing up properly.
I think they have upgrade their site in the last couple of months and wonder if have a data migration issue (which is not good)
AE has been my main shop for the last 5+ years (better prices, slight discount for early payment, and a very generous pile of loot policy)
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Post by Magmatron on Sept 15, 2024 0:48:01 GMT -5
Hi RJ members, if you shop at Anime Export - I would suggest you cross reference your email order confirmations against what is showing when you login to their site to make sure they reconciled. I was checking my online account and noticed three orders that I paid in July for (awaiting orders) were not showing up. I have reached out to their customer services and will update you guys. My orders from before July (both awaiting orders and in-stock) are showing up properly. I think they have upgrade their site in the last couple of months and wonder if have a data migration issue (which is not be good) I've noticed recently that whenever I click on their site it always seems to lead me to those spam/phishing pages. I've been avoiding them because of this. |
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Post by S_Gokin on Sept 15, 2024 12:29:50 GMT -5
Hi RJ members, if you shop at Anime Export - I would suggest you cross reference your email order confirmations against what is showing when you login to their site to make sure they reconciled. I was checking my online account and noticed three orders that I paid in July for (awaiting orders) were not showing up. I have reached out to their customer services and will update you guys. My orders from before July (both awaiting orders and in-stock) are showing up properly. I think they have upgrade their site in the last couple of months and wonder if have a data migration issue (which is not good) AE has been my main shop for the last 5+ years (better prices, slight discount for early payment, and a very generous pile of loot policy)
hello
this happened to me too
couple of weeks ago they did some data transfer and moved to new servers, so some orders are not showing yes
all you have to do is to contact them and provide them with the orders numbers they will put it back in your account in no time
this happened to me
I've noticed recently that whenever I click on their site it always seems to lead me to those spam/phishing pages. I've been avoiding them because of this.
be careful since thats not the AE official website
find the official site and save it in your bookmark so you wont go to the KO site
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Post by mpchi on Sept 15, 2024 22:49:02 GMT -5
Hi RJ members, if you shop at Anime Export - I would suggest you cross reference your email order confirmations against what is showing when you login to their site to make sure they reconciled. I was checking my online account and noticed three orders that I paid in July for (awaiting orders) were not showing up. I have reached out to their customer services and will update you guys. My orders from before July (both awaiting orders and in-stock) are showing up properly. I think they have upgrade their site in the last couple of months and wonder if have a data migration issue (which is not be good) I've noticed recently that whenever I click on their site it always seems to lead me to those spam/phishing pages. I've been avoiding them because of this. Same here (as well as Blitzway's official site if I click them from a google search link). It is safe if I use my bookmark to access AE. But if I got lazy and just google it, it does sometimes lead me to a malware hijacker page, asking me to click and verify I am not a robot. DO NOT CLICK ANYTHING IF YOU SEE THAT. Be very careful. |
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Post by greengetterguy on Sept 15, 2024 23:50:23 GMT -5
I've noticed recently that whenever I click on their site it always seems to lead me to those spam/phishing pages. I've been avoiding them because of this. Same here (as well as Blitzway's official site if I click them from a google search link). It is safe if I use my bookmark to access AE. But if I got lazy and just google it, it does sometimes lead me to a malware hijacker page, asking me to click and verify I am not a robot. DO NOT CLICK ANYTHING IF YOU SEE THAT. Be very careful. I see Verify I'm not a robot prompt on Nin Nin too but it DOES take me to their site...geez I hope I'm OK. |
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Post by mpchi on Sept 16, 2024 0:45:39 GMT -5
Same here (as well as Blitzway's official site if I click them from a google search link). It is safe if I use my bookmark to access AE. But if I got lazy and just google it, it does sometimes lead me to a malware hijacker page, asking me to click and verify I am not a robot. DO NOT CLICK ANYTHING IF YOU SEE THAT. Be very careful. I see Verify I'm not a robot prompt on Nin Nin too but it DOES take me to their site...geez I hope I'm OK. The Nin-Nin verify is legit. They do that all the time. |
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