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Post by quinjester on Dec 11, 2008 17:46:53 GMT -5
Again, I disagree, but maybe that's because I'm in the position of a job where I could very well be the person in those events  All preorders and listings have caveats, whether it's given to the consumer or to the reseller; those magical words "prices, details, and availability are subject to change without notice." Situations change, prices change, costs change, people mess up. While the popular phrase is "the customer is always right", years of working in retail and then in management for a manufacturer has taught me the unfortunate opposite of this matter. :/ |
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Post by macrossninja on Dec 11, 2008 18:46:25 GMT -5
Too true and right you are. Well.....I guess that's just too bad. At least I don't have to worry about it since I'm not buying anything right now. And I surely would not purchase a Toynami anyways.
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Post by 00silvergt on Dec 11, 2008 19:10:29 GMT -5
Again, I disagree, but maybe that's because I'm in the position of a job where I could very well be the person in those events All preorders and listings have caveats, whether it's given to the consumer or to the reseller; those magical words "prices, details, and availability are subject to change without notice." Situations change, prices change, costs change, people mess up. While the popular phrase is "the customer is always right", years of working in retail and then in management for a manufacturer has taught me the unfortunate opposite of this matter. :/ Having worked for a few years as a commission only salesperson, trained sales people and a few more years of retail, I can tell you that the reality is that the customer is seldom right. It is merely something we use in sales as a gimmick to drop the resistance of the customer and allow us to close them easier. In a sense the adage: "the customer is always right" is true, but only in the sense of the fundamentals. Afterall, we need/want the customer's money and every customer lost is a lost sale and too many lost sales and you are filing chapter 7 or 13 and calling it a day. Yes, legal mumbo jumbo can get you off a bind, like you say, "prices, details, etc. are subject to change with little or no notice." but this only protects the seller from facing any possible legal recourse, no sense of the word is it fulfilling what the customer wants/needs. Practicing good customer service mandates that you don't tell your customers/clients/etc. what you can not do, but tell them what you can do. So if there was a sudden change in pricing, unbeknownst to the customer and even the seller until the 11th hour, then the seller being a good business person or entity should empathize with the client. Afterall, without their business, there won't be a business. Good customer service would have been maybe say: "Sorry it was beyond our control, but we can cancel and refund your order if you are not completely satisfied." or Perhaps: "We apologize and we understand that the price increase comes as an inconvenience to you, if you would like to cancel the order, we would gladly refund your purchase." Many buyers, if they really want the item would understand, albeit not completely happy and cough up the extra dough. Even if they don't nothing is lost and most importantly a customer is not lost since they still feel like you did the best you can to deliver. The wrong approach would be to tell the customer what they already know or should know, that when you are preordering you are taking a risk, which will then cause hesitation next time you need them to preorder a fulfillment. |
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Post by macrossninja on Dec 11, 2008 19:54:28 GMT -5
Oh so very true. I am amazed that some companies out there still get the amount of business they do get.
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Post by mayita on Dec 12, 2008 16:40:00 GMT -5
any news guys?? i cant wait till monday when iam suppose to get mine
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Post by quinjester on Dec 12, 2008 17:20:54 GMT -5
You'll very likely be the first person to provide news then  . Be sure to give us a full breakdown (argh! poor choice of words, I hope) of the figure when you get it! |
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Post by mayita on Dec 12, 2008 17:52:10 GMT -5
lol , iam bad ar doing reviews but ill post as many pictures as possible
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Post by mayita on Dec 12, 2008 21:00:26 GMT -5
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Post by eriku on Dec 12, 2008 21:14:39 GMT -5
Proportions look kinda ugly to me, but it could be the way it's posed. Hope it's a nice piece for those of you who buy one.  |
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Post by mayita on Dec 13, 2008 4:18:30 GMT -5
I have to say so far i like it , but i need to see more pictures of even better get mine already
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Post by mayita on Dec 13, 2008 20:11:58 GMT -5
more pictures are up and it looks awsome
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Post by wilson on Dec 13, 2008 21:58:37 GMT -5
EVEN IF THE beta LOOKS good and does not have QC problem the Toynami alpha still looks like $hit. whats the point of having a beta and not have a working alpha to combine with. as we all know parts falls off of the toynami alpha....
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Post by eriku on Dec 14, 2008 0:59:43 GMT -5
EVEN IF THE beta LOOKS good and does not have QC problem the Toynami alpha still looks like $hit. whats the point of having a beta and not have a working alpha to combine with. as we all know parts falls off of the toynami alpha.... Yep, that's one of the biggest problems with this release. Even if Toynami pulls off a miracle and the Beta is a good toy, there still isn't a Alpha of equal quality to connect it to. I think a lot of people would be happy if Toynami redid the Alpha simply by casting the whole thing in plastic rather than diecast, and used a better plastic for the hands, but I don't see that happening. As for the recent pics of the Beta, I'm not sure what it is but it just doesn't look appealing to me aesthetically. To me the CMs Tlead looks far superior in pretty much every way. |
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Post by mayita on Dec 14, 2008 5:31:45 GMT -5
EVEN IF THE beta LOOKS good and does not have QC problem the Toynami alpha still looks like $hit. whats the point of having a beta and not have a working alpha to combine with. as we all know parts falls off of the toynami alpha.... Yep, that's one of the biggest problems with this release. Even if Toynami pulls off a miracle and the Beta is a good toy, there still isn't a Alpha of equal quality to connect it to. I think a lot of people would be happy if Toynami redid the Alpha simply by casting the whole thing in plastic rather than diecast, and used a better plastic for the hands, but I don't see that happening. As for the recent pics of the Beta, I'm not sure what it is but it just doesn't look appealing to me aesthetically. To me the CMs Tlead looks far superior in pretty much every way. Trust me i have the CM version and if you like cheap toys (all plastic) well then you are right , YOU all might be right about the toynami alpha , but seriously as long as i have a very good beta that is more than enough to me since i have like 30 old gakken alphas and now fnally a beta that can blend with them |
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Post by eriku on Dec 14, 2008 10:12:37 GMT -5
I do have the CMS set. I've had it since it first came out and have played with it many times. You keep calling it 'cheap' because it's all plastic. Well, your old Gakkens are all plastic too, no? In any case, being plastic is not the definition of a toy being cheap. Some of the most exquisitely made toys out there are purely plastic, and that's not just my opinion. The Toynami Alpha contained large amounts of die-cast, and that truly is one of the most 'cheap' feeling toys out there.
Anyway, I love the CMS set. It's superbly crafted, made of excellent materials and shows no indication that it's going to fall apart in my hands like the Toynami and Aoshima Alphas did. Actually, the Aoshima Legioss I had literally DID fall apart in my hands.
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Post by mayita on Dec 14, 2008 10:50:34 GMT -5
well as i said before is your opinion , but to me the CM is not even worth $50 , and regrading the toynami alphas i never got one of them since i have the old gakken ones , but as long as they make a nice beta big enough to blend in with the old gakkens its fine with me
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Post by mayita on Dec 14, 2008 11:00:46 GMT -5
One more thing lets not argue a bout a toy and lets be happy that now we have to companies to choose from
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Post by eriku on Dec 14, 2008 12:16:06 GMT -5
Oh I agree, I wasn't really intending to argue. I give massive props to Toynami for actually getting the Beta made and for even making Mospeada products at all (and my favorite Legioss toy is actually made by Toynami - the Morpher). It's been quite a long time since Mospeada fans have had anything at all to collect, and now we have a few different companies making stuff so we're very lucky. I do wish that another company would try their hand at the Alpha/Legioss though, because there are a lot of fans who don't like the Gakken one, the Toynami one or the CMs one. Since Megahouse has the license and since they can make some really great toys I'd love to see what they could come up with. While I am perfectly happy with the CMs set, I'd like to see my fellow Mospeada fans happy, and I always like to see more Mospeada toys. |
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Post by mayita on Dec 14, 2008 12:30:16 GMT -5
it will be nice to see Megahouse making a beta who knows maybe in the future
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Post by macrossninja on Dec 14, 2008 18:20:34 GMT -5
So...did we figure out if you mean the CMs is "cheap" because it's all plastic? eriku has a HUGE point about if that's the case then I must say and many more would do that same that you are mistaken my friend. IF that's not the case....then that is that.
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